Privacy Policy
Last updated: March 2026
1. Introduction
ContractZA ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy complies with the Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
We may collect the following personal information:
- Name and email address when you create an account
- Profile information (skills, experience, location, rates) you provide
- Job posting details submitted by employers
- Application information (cover letters, CVs) submitted by contractors
- Usage data and analytics (pages visited, features used)
- Device and browser information for security and optimisation
3. How We Use Your Information
- To provide, operate, and maintain our services
- To match contractors with relevant job opportunities
- To send job alerts and notifications you have opted into
- To communicate with you about your account or our services
- To improve and personalise your experience
- To comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information with:
- Employers when you apply for a job (your application and profile details)
- Service providers who help us operate our platform (hosting, email, analytics)
- Law enforcement if required by law or to protect rights and safety
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security reviews.
6. Your Rights (POPIA)
Under POPIA, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your information
- Withdraw consent for marketing communications
7. Data Retention
We retain your personal information for as long as necessary to provide our services:
- Account data: Retained while your account is active. Deleted upon account deletion request.
- Job applications: Retained for 12 months after the associated job closes, then anonymised.
- Job postings: Active listings are published for up to 30 days. Closed or expired listings are retained for 12 months for reference.
- Newsletter subscriptions: Retained until you unsubscribe. Unsubscribed records are kept for 6 months to honour opt-out preferences.
- Payment records: Retained for 5 years to comply with South African tax and financial regulations.
- Analytics and logs: Anonymised after 90 days.
8. Cookies
We use cookies and similar technologies for authentication, preferences, and analytics. See our Cookie Policy for more details.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@contractza.co.za.