Rate negotiable
Introduction Provide executive leadership for TFSSA's Sales growth and market development agenda by identifying, developing and executing growth opportunities across vehicle sales enablement, mobility solutions, customer ecosystems, strategic partnerships and future revenue streams
The position serves as a catalyst for TFSSA's future growth agenda, identifying opportunities across mobility, customer ecosystems, digital channels, OEM collaboration and strategic partnerships to support long-term shareholder value creation.
The role is accountable for strengthening TFSSA's position within the broader Toyota ecosystem through market expansion, customer acquisition, innovative products, strategic alliances and OEM collaboration.
The incumbent will bring an external market perspective, leveraging international OEM, mobility, commercial and customer growth experience to influence TFSSA's long-term growth strategy and competitive positioning.
Duties & Responsibilities Measurable Key results Areas include, but is not limited to:-
Sales & Portfolio Leadership
Lead integrated Sales, Marketing and Growth strategies to enhance customer acquisition, market penetration and long-term shareholder value. Ensure organisational structures and capability support changing business needs. Drive culture, performance and operational excellence throughout the Sales portfolio. Build a high-performance sales organisation focused on customer centricity and value creation
Strategic Leadership
Develop and execute TFSSA's Sales Growth Strategy aligned to the Strategic Business Plan and shareholder expectations. Lead the development and implementation of initiatives that support business growth, profitability, customer retention and market penetration. Drive strategic sales enhancement initiatives across Retail, Fleet, Wholesale, Insurance, Mobility and New Business channels. Identify and execute opportunities to improve customer lifecycle management and Vehicle Lifetime Value (VLV). Lead transformation initiatives aimed at improving customer experience, sales productivity, dealer engagement and long-term commercial sustainability. Play a key role in determining and delivering short, medium and long-term strategy.
OEM & Market Development Leadership
Build and maintain strategic executive relationships across TSAM, Toyota Motor Corporation affiliates, regional stakeholders and key ecosystem partners. Influence OEM growth strategies through integrated finance, insurance, mobility and customer solutions. Identify opportunities to enable improvement of Toyota & Toyota Financial Services market penetration, customer acquisition and channel effectiveness through strategic collaboration. Leverage international OEM and market insights to influence TFSSA's growth agenda and future business models.
Executive Governance & Stakeholder Management
Represent the Sales Growth portfolio at Board, Shareholder, Executive and Regional forums. Provide strategic insight regarding market trends, competitive positioning, customer behaviour and future mobility developments. Lead the development of Sales-related input into Mid-Term Business Plans (MTBP), strategic planning and shareholder reporting processes. Build and strengthen stakeholder relationships across local and international markets.
Growth & Market Development
Identify new growth opportunities across mobility, digital channels, partnerships and emerging market segments. Develop and execute market penetration strategies. Drive customer acquisition and channel optimisation initiatives. Identify adjacent revenue opportunities within the Toyota ecosystem. Build commercial partnerships that increase market penetration and customer value.
Product & Customer Value Proposition Leadership
Lead the development of customer-centric propositions across vehicle finance, insurance, mobility and emerging ecosystem offerings. Identify product innovation opportunities informed by customer insights, market trends and evolving mobility behaviours. Drive optimisation of the end-to-end customer lifecycle to improve acquisition, retention, cross-sell and Vehicle Lifetime Value (VLV). Collaborate with stakeholders to develop and commercialise solutions that support TFSSA's long-term growth agenda.
Subordinates
Direct:
General Manager Motor Sales General Manager Fleet Marketing Manager Other functions
Desired Experience & Qualification
Minimum Qualification Bachelor’s degree in business ,Sales or Marketing , MBA or equivalent is advantageous 15+ years in senior sales , marketing, customer retention, business development or market growth leadership roles. Minimum 8 to 10 years' experience within a multinational OEM, consumer ecosystem, mobility business or similarly complex distribution environment. Demonstrated success in translating market insight into Sales growth opportunities. Experience leading customer acquisition, market development and brand growth initiatives. Experience engaging with Boards, Shareholders and Regional/International stakeholders. Experience leading large multi-disciplinary teams.
Package & Remuneration Highly Advantageous:
Experience in mobility businesses, subscription models, leasing or vehicle lifecycle management. Experience working with multinational governance structures. Strategic Leadership Executive Presence Commercial Acumen OEM Relationship Management Stakeholder Influence Innovation & Transformation Business Development Mobility & Future Mobility Understanding Customer Lifecycle Management Vehicle Lifetime Value (VLV) Optimisation Board & Shareholder Engagement Change Leadership Financial Acumen
Rate negotiable
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Toyota Financial Services (South Africa) Limited
Sourced from PNet