Introduction A well-established company is seeking a motivated, detail-oriented intern to support its Technical Practitioner Support & Relations division. The company supports members through technical resources, education, and advocacy.
The intern will provide administrative, coordination, and content support to improve efficiency and enable deeper technical engagement within the team.
Duties & Responsibilities Key Responsibilities:
Tax Helpline Support Assist with helpline administration, including downloading, organising, and cleaning datasets Track allocated queries and maintain accurate records SARS Escalations Support Maintain escalation registers and support the preparation of submissions to SARS Monitor outstanding responses and assist with follow-ups or re-escalations Technical Content & Knowledge Support Assist in compiling practitioner-focused FAQs from helpline queries and engagements Support technical content development, including social media posts, polls, and webinar materials. Perform data de-identification to support confidentiality and data protection requirements Organise technical inputs from multiple sources into structured working material AI Knowledge Base Maintenance Assist in updating, organising, and classifying the AI knowledge base for effective retrieval Identify outdated or duplicated information Support content validation and quality control Member Engagement & Communications Support member engagement through social media and related communication channels Monitor, categorise, and organise engagement data into useful insights Regional & Stakeholder Coordination Support preparation of meeting packs and summaries Help consolidate issues raised across regions General Administrative Support Organise documents and datasets and maintain structured records for audit and reporting purposes Assist with scheduling meetings and coordinating logistics
Desired Experience & Qualification Requirements:
Completed or currently studying towards a qualification in Taxation or Law (with tax exposure) Strong interest in South African tax administration and SARS processes Sound understanding of basic tax principles (Income Tax and VAT advantageous) Good written communication skills and strong attention to detail
Interested? Apply online now
Sourced from external listing
Sinakho Staffshop (Pty) Ltd
Sourced from PNet