Rate negotiable
Introduction Dynatron Group is seeking a professional and well-organised Receptionist to serve as the first point of contact and represent the organisation with confidence, discretion and a high standard of service. The successful candidate will manage reception and switchboard operations, coordinate visitor access and meeting facilities, handle correspondence and provide administrative support to ensure smooth daily office operations.
Duties & Responsibilities
Front-office service: Receive and assist visitors, clients, suppliers and employees promptly, courteously and professionally. Switchboard management: Answer, screen and route calls accurately; take clear messages and follow up on unresolved enquiries. Visitor access and safety: Confirm appointments, maintain the visitor register, notify hosts and follow access-control, emergency and SHEQ procedures. Reception and meeting facilities: Keep front-office and visitor areas presentable; coordinate meeting-room bookings, readiness, directions and agreed logistical requirements. Mail and courier control: Receive, record, distribute and dispatch documents, parcels and courier items, maintaining proof of collection or delivery where required. Administrative support: Provide accurate typing, scanning, copying, filing, data capture, diary support and other agreed administrative assistance. Records and document control: Maintain reception records, contact lists, registers and electronic or physical files in line with approved document-control practices. Stakeholder communication: Respond to routine enquiries, provide accurate information within the role's authority and escalate sensitive or unresolved matters. Confidentiality and data protection: Protect personal, commercial and employee information and comply with confidentiality, POPIA and information-security requirements. Team support and improvement: Work collaboratively across departments, identify practical service improvements and support approved Corporate Services activities.
Desired Experience & Qualification Qualifications
National Senior Certificate or Grade 12 at NQF Level 4. A certificate or diploma in Reception, Office Administration, Business Administration or Customer Service is advantageous. Working knowledge of Microsoft Outlook, Word and Excel, with strong written and spoken English; an additional South African language is advantageous.
Experience
At least four years' receptionist, front-office or administrative support experience. Experience managing a switchboard, visitors, meeting rooms, mail, couriers and office records. Professional service to internal and external stakeholders in a busy environment. Confidential-information handling; engineering-sector exposure is advantageous.
Package & Remuneration Market Related
Rate negotiable
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Dynatron Group
Sourced from PNet