Junior IT Technician (Fixed - Term Contract)

JOHN THOMPSON (A Division of ACTOM (Pty) Ltd) is South Africa's largest manufacturer of industrial and utility boilers that services both local and export markets, is an equal opportunity company, promoting affirmative action, has a vacancy for:

 

Junior IT Technician

Bellville

(6 Months Contract)

 

A vacancy exists in the Finance and Administration Department reporting to the Technical IT Supervisor: Computer. The position is based at our Bellville site, but the successful candidate must be willing to travel locally and globally as well as work additional hours when required. The successful candidate will be responsible for IT support as per user requests and monitoring of requests. Report on progress of projects, tasks and user requests in the IT department. Assist with the setup and administration of the IT systems. Installation of software updates and patch management.

KEY RESPONSIBILITIES

Report on progress of projects, tasks and user requests in the IT department. Support as per user requests and monitoring of requests. Engage with external support and service providers for orders and service levels and support calls. Support on site as and when required. Compliance to company standard operating procedures. Administration of hardware and software registers. Assist with the setup and administration of the following systems: LAN, WAN, WLAN Servers – hardware and software End user hardware such as laptops, desktops, printers etc. End user software such as OS, office software, technical software etc. Communication systems such as telephone systems, email etc. Mobile device support. Network administration and security. Installation of software updates and patch management. Ensure cost effective procurement of user related IT equipment. Perform all reasonable duties, required within the scope of this position to achieve company                                        objectives.

 

SKILLS & CHARACTERISTICS

Accountability Customer orientation Honesty and Integrity Planning abilities Objective and results driven Communication skills Potential leadership Creativity Team participation

QUALIFICATIONS

Grade 12, A+, N+ or Equivalent. Bachelor's degree in information technology, computer science, or a related field preferred.

 

EXPERIENCE

0-3 years relevant experience. IT Support Computer Literacy with Office 365, MS Office (Excel, Word, Teams etc).