IT Infrastructure Engineer/ Systems Engineer

Introduction Introduction

Company Overview Hello Group is a leading fintech committed to delivering innovative products that create impact and drive customer success. We thrive in fast-paced, collaborative environments where ideas turn into solutions that shape the future

Why Join Us?

At Hello Group, you’ll be part of a forward-thinking, innovative team where quality, collaboration, and personal development are key. You’ll have the opportunity to learn from skilled peers, work on cutting-edge products, and advance your career in a supportive environment.

About the Role

We’re looking for a passionate IT Infrastructure Engineer. 

The IT Infrastructure Engineer is responsible for the uptime, security and performance of the organisation's IT infrastructure. The role requires a proactive, self-managed individual who can prioritise effectively, keep Windows Server environments running efficiently, and deliver excellent, timely support to end-users — all while embodying the team's culture of positivity, collaboration and continuous improvement.

 

This is a full-on-site vacancy situated in Centurion.

What Hello Group Offers

Onsite Barista– Because life’s too short for bad coffee!  Exciting Team Events– Work hard, play harder!  Teambuilding Activities– Get to know your teammates beyond the screen! A Culture That Feels Like Family– No corporate robots here—just real people doing great things!  A Top-Notch Office Space– Where inspiration meets innovation

 

Please note: If you have heard back from us for vetting purposes, please take your application as unsuccessful, and that you have not met the required criteria.

Duties & Responsibilities Responsibilities Carry out day-to-day infrastructure work that keeps the business running securely and performing well. Build appropriate redundancy into platforms so uptime and security are never dependent on a single point of failure. Roll out patches and updates across all devices promptly and securely. Monitor and maintain network stability, efficiency and continuous availability. Own tasks from start to finish, using sound judgement to prioritise and manage time effectively. Take initiative beyond the core job description when the situation calls for it. Keep process and procedure documentation Keep Server infrastructure running smoothly and efficiently. Drive server availability up and downtime down through proactive maintenance. Manage server resources sensibly to avoid waste and bottlenecks. Put dependable backup and disaster-recovery measures in place for all servers. Deliver a high standard of support to end-users across the business. Log, track and close out support tickets within agreed response and resolution times.

Desired Experience & Qualification Educational Background

Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field (preferred).

Certifications

Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP). Red Hat Certified Engineer (RHCE) or Red Hat Certified System Administrator (RHCSA). Microsoft Certified: Azure Solutions Architect Expert or Azure Administrator Associate. AWS Certified Solutions Architect or AWS Certified SysOps Administrator. CompTIA Network+ or CompTIA Server+.

Experience Required

A minimum of 10 years of experience in IT infrastructure management, systems administration, or a related area.

Technical Experience

Hands-on experience with server hardware and operating systems (e.g. Linux, Windows Server, blade servers, standalone servers). Experience setting up, configuring and managing network devices such as routers, switches and firewalls. Familiarity with virtualisation technologies such as VMware and Veeam. Hands-on experience with firewalls, specifically FortiGate. Hands-on experience with networks, including LAN, WAN, SAN and VPN (SSL/IPSEC). IT security experience covering FortiGate firewalls (on-premise and cloud), Endpoint Security, MFA  

Skills & Attributes

Strong troubleshooting and problem-solving skills across servers, networks and end-user devices. Excellent time management and the judgement to prioritise competing demands. Clear, professional communication with both technical and non-technical stakeholders. A collaborative, empathetic approach, with a genuine willingness to help others and share knowledge. Comfortable working in a fast-paced environment and adapting to new technologies. Self-starter who takes ownership and follows tasks through to completion.

Interested? Interested?

Please apply on the PNET site directly. NO DIRECT EMAIL APPLICATIONS WILL BE ACCEPTED!

This is a fully onsite position in the Centurion area. 

If you do not receive a response within a month of the closing date, please accept that your application was not successful on this occasion. However, we will hold your CV on our database for future opportunities. Regret correspondence will only be sent to candidates who have been interviewed