Job Purpose:The primary role of the Technical Business Analyst is to bridge the gap between business needs and IT solutions.The Technical Business Analyst will work closely with the Delivery Manager, the Project Managers, external solutions providers and other key delivery team members to identify, design and implement suitable technical solutions.The Technical Business Analyst will also be responsible for delivering second line support for technical solutions, often working with delivery partners to support queries from end users.Summary:The Technical Business Analyst will specialise in business process mapping, covering the current process and explaining the planned new process. Strong communication skills are required to enable effective collaboration with stakeholders and delivery teams to ensure requirements are clearly understood and documented.The Technical Business Analyst will facilitate workshops and meetings to gather requirements and validate solutions. They will also understand the technical challenges introduced by emerging technologies and provide guidance on the most suitable delivery approaches. The Technical Business Analyst will also support project management by tracking progress and ensuring alignment with business objectives.The Technical Business Analyst will play a key role in user acceptance testing, ensuring the final deliverable meets the specified needs articulated and agreed by the business, documenting any changes agreed throughout the delivery process. They will understand the technical design of the solution thereby being able to provide guidance on the expected outputs and the outputs received.The Technical Business Analysts will provide second-line support for technical solutions. They will work in close collaboration with the first-line support team to diagnose issues and deliver effective resolutions. Additionally, they will ensure that knowledge sharing is embedded throughout the process to promote continuous improvement and organisational learning.Principal Accountabilities: -Evaluating business processes, documenting requirements, uncovering areas for improvement and developing and implementing solutions.Evaluating emerging technology capabilities and providing recommendations on when they could be usedUnderstanding the technical design of existing solutions and evaluating outputs receivedChange Request and requirements analysis and documentationCreate and validate documentation producedImplementation and rollout support for business usersCreation of test cases in readiness to carry out and support user testingCollaboration with Project Manager, data analysts and Infrastructure teamsAs-Is and To-Be Mapping: Documenting current business processes (as-is) and designing future state processes (to-be) to ensure current and future processes are fully explored, understood and catered for.Requirements Gathering: Collecting detailed business requirements from stakeholders to ensure the items being delivered will meet the business needsPlay an active role in understanding the existing application stack, especially the M365 suite to support the recommendation of low-code, no-code solutionsDesign and develop simple solutions in Power Apps based on business user requirementsInterpersonal Skills to Support Business Engagement: Build strong relationships with stakeholders to facilitate effective communication and collaborationDocumentation: Create comprehensive documentation, including business requirements, functional specifications, and process workflowsAdaptability: Being flexible and responsive to changing business needs and project requirementsChange Management: Supporting the implementation of new processes and systems, including training and communication to encourage adoptionSystems Analysis: Ability to understand application configurations and to recommend and make simple modifications.Business Process Modelling: Familiarity in creating visual representations of business processes to recommend areas for improvementAnalytical Thinking: The ability to break down complex problems and develop effective solutionsCollaborate with the wider business managers and departments, to encourage ongoing engagement with Global Operations.Work closely with Project Managers and other technical team leads to achieve project objectives and maximise the value derived from available budgetsEnsure we meet the Data protection standards across our global offices.Provide second-line technical support for business solutionsFacilitate knowledge sharing to ensure best practices are communicated and adoptedTroubleshoot problems and deliver effective resolutionsOur Office CharterFive simple behavioural promises that will create an amazing and highly productive working environment at Hawksford.No HierarchyWe all have an equal right to enjoyment and use of all spaces, regardless of job level or departmentHave FunBe happy and never be afraid to laugh, enjoy yourself, and create magic moments for othersSay HiThe office is designed for interaction, so be proactive to build new relationships and spread positive energy on your wayRespect EveryoneWe are all different, and that’s a good thing! Be patient, kind and appreciative of these differencesBe FlexibleBring a positive attitude with you into the office, and always be receptive to change.
Show more
Show less
Job Purpose:The primary role of the Technical Business Analyst is to bridge the gap between business needs and IT solutions.The Technical Business Analyst will work closely with the Delivery Manager, the Project Managers, external solutions providers and other key delivery team members to identify, design and implement suitable technical solutions.The Technical Business Analyst will also be responsible for delivering second line support for technical solutions, often working with delivery partners to support queries from end users.Summary:The Technical Business Analyst will specialise in business process mapping, covering the current process and explaining the planned new process. Strong communication skills are required to enable effective collaboration with stakeholders and delivery teams to ensure requirements are clearly understood and documented.The Technical Business Analyst will facilitate workshops and meetings to gather requirements and validate solutions. They will also understand the technical challenges introduced by emerging technologies and provide guidance on the most suitable delivery approaches. The Technical Business Analyst will also support project management by tracking progress and ensuring alignment with business objectives.The Technical Business Analyst will play a key role in user acceptance testing, ensuring the final deliverable meets the specified needs articulated and agreed by the business, documenting any changes agreed throughout the delivery process. They will understand the technical design of the solution thereby being able to provide guidance on the expected outputs and the outputs received.The Technical Business Analysts will provide second-line support for technical solutions. They will work in close collaboration with the first-line support team to diagnose issues and deliver effective resolutions. Additionally, they will ensure that knowledge sharing is embedded throughout the process to promote continuous improvement and organisational learning.Principal Accountabilities: -Evaluating business processes, documenting requirements, uncovering areas for improvement and developing and implementing solutions.Evaluating emerging technology capabilities and providing recommendations on when they could be usedUnderstanding the technical design of existing solutions and evaluating outputs receivedChange Request and requirements analysis and documentationCreate and validate documentation producedImplementation and rollout support for business usersCreation of test cases in readiness to carry out and support user testingCollaboration with Project Manager, data analysts and Infrastructure teamsAs-Is and To-Be Mapping: Documenting current business processes (as-is) and designing future state processes (to-be) to ensure current and future processes are fully explored, understood and catered for.Requirements Gathering: Collecting detailed business requirements from stakeholders to ensure the items being delivered will meet the business needsPlay an active role in understanding the existing application stack, especially the M365 suite to support the recommendation of low-code, no-code solutionsDesign and develop simple solutions in Power Apps based on business user requirementsInterpersonal Skills to Support Business Engagement: Build strong relationships with stakeholders to facilitate effective communication and collaborationDocumentation: Create comprehensive documentation, including business requirements, functional specifications, and process workflowsAdaptability: Being flexible and responsive to changing business needs and project requirementsChange Management: Supporting the implementation of new processes and systems, including training and communication to encourage adoptionSystems Analysis: Ability to understand application configurations and to recommend and make simple modifications.Business Process Modelling: Familiarity in creating visual representations of business processes to recommend areas for improvementAnalytical Thinking: The ability to break down complex problems and develop effective solutionsCollaborate with the wider business managers and departments, to encourage ongoing engagement with Global Operations.Work closely with Project Managers and other technical team leads to achieve project objectives and maximise the value derived from available budgetsEnsure we meet the Data protection standards across our global offices.Provide second-line technical support for business solutionsFacilitate knowledge sharing to ensure best practices are communicated and adoptedTroubleshoot problems and deliver effective resolutionsOur Office CharterFive simple behavioural promises that will create an amazing and highly productive working environment at Hawksford.No HierarchyWe all have an equal right to enjoyment and use of all spaces, regardless of job level or departmentHave FunBe happy and never be afraid to laugh, enjoy yourself, and create magic moments for othersSay HiThe office is designed for interaction, so be proactive to build new relationships and spread positive energy on your wayRespect EveryoneWe are all different, and that’s a good thing! Be patient, kind and appreciative of these differencesBe FlexibleBring a positive attitude with you into the office, and always be receptive to change.
Sourced from external listing
Hawksford
Sourced from LinkedIn