Rate negotiable
Introduction We're seeking a strategic Advanced Full Stack Developer with 5+ years working experience in IT, specifically ServiceNow, and proven expertise in Json, Java, Javascript with strong enterprise Risk and Compliance knowledge
The ideal candidate has hands-on understanding of ServiceNow-based custom app development, REST API, NOW API, SAP integration, UI Builder, Service Portal Designer, Themes and Widgets
Demonstrable experience in enterprise Risk and Compliance, Integrated Risk Management, Common Service Data Model (CSDM), and Configuration Management Database (CMDB) is essential
Strong Agile and DevOps mindset with ability to work autonomously, adapt through flexibility and compromise, and support global GROUP Group IT Governance function (2nd Line of Defense) is critical
Lead ServiceNow-based custom application development, reviewing and streamlining existing code including APIs/interfaces, and transferring custom code into the ServiceNow standard framework
Become the Advanced Full Stack Developer guiding mission-critical Identity & Access Management governance, where your technical vision will enable digitalization & AI, data & performance, risk & compliance management incl DevOps SAP GRC & IRMA
POSITION: Contract: 01 September 2026 to 31 December 2029
EXPERIENCE: Minimum of 5 years working experience in IT, specifically ServiceNow
COMMENCEMENT: 01 September 2026
LOCATION: Hybrid: Midrand/Menlyn/Rosslyn/Home Office Rotation
TEAM: DevOps - Software Engineering
Duties & Responsibilities Role Requirements
Operations and Support: Supporting of our GROUP ServiceNow customers regarding their Service structures Monitoring logs for user queries
Delivery and Configuration:
ServiceNow-based custom application development Review and streamline existing code, including API’s / interfaces Transfer custom code into the ServiceNow standard framework Development and conception of new features Delivery is sometimes unclear and may require the employee to seek clarity and adapt requests to be aligned to business standards Check that the solutions by others are addressing the problems identified May need to develop simple solutions to varied problems in single systems
Continuous Improvement:
Improve a product or a system that already exists by making conceptual changes and enhancements Can manage the solution for complex problems that may require simple solutions but affect multiple systems Proactive and be able to provide new ideas for improvement of processes
Documentation and Knowledge:
Creating and updating documentation of user guides and guidelines including Operations manuals Ensure Knowledge Transfer within team Have a Knowledge Sharing mentality to help and upskill fellow colleagues May need to lead individual members of a team of Entry and Advanced level experts
NB: South African citizens or residents are preferred. Applicants with valid work permits will also be considered. By applying, you consent to be added to the database and to receive updates until you unsubscribe. If you do not receive a response within 2 weeks, please consider your application unsuccessful.
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Desired Experience & Qualification Qualifications and Experience
Fluent English-speaking, including Business reading and writing Information Technology Qualification or relevant degree ServiceNow Certified Systems Administrator ServiceNow Certified Application Developer Minimum of 5 years working experience in IT, specifically ServiceNow
Essential Skills Requirements
Technical: Expertise in Json, Java and Javascript coding languages Experience in ServiceNow-based custom app development or similar Experience in enterprise Risk and Compliance and Integrated Risk Management Experience in the Common Service Data Model (CSDM) and Configuration Management Database (CMDB) Experience in integration with, REST API, NOW API, and SAP Experience with UI Builder, Service Portal Designer, Themes and Widgets Experience in integrating complex business information and technical requirements Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
Agile and DevOps:
Experience with Agile Methodology Execution according to the Agile Methodology and attending of all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings etc Daily use of the Agile Tool Chain, as per the updates required by the respective feature team or teams JIRA/Confluence knowledge
Stakeholder Management:
Excellent Communication skills Ability to relate to a variety of stakeholders at different organisational levels Strong interpersonal skills, including Intercultural understanding Adapt (Reach agreement through flexibility and compromise. The parties generally have the same objective)
Soft Skills:
Ability to conceptualise complex information, but also delve into the details when required Must be self-motivated and open to learn independently Proactive and be able to provide new ideas for improvement of processes Flexibility to take up different tasks in the team and be a team player Have a Knowledge Sharing mentality to help and upskill fellow colleagues Able to work under pressure and be resilient in stressful situations Mostly autonomous with a mentor on tasks that require senior involvement
Advantageous Skills Requirements
Knowhow in technical governance and streamlining existing solutions Experience with ITIL™ V4 Foundation Scaled Agile SaFE Certification ITIL V4 post-Foundation Certification (e.g. Create, Deliver and Support – CDS) ServiceNow Certified Implementation Specialist, Risk and Compliance (CIS-RC) ServiceNow Certified Implementation Specialist, Integrated Risk Management (IRM) SAP experience with ODATA and Reporting SAP Analytics cloud, Datasphere & PowerBi German speaking
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Rate negotiable
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