Food & Beverage Supervisor

A well known company in the international hospitality sector is seeking for Food & Bev Supervisor based in Cape Town.Main Purpose of the Job:Responsible to supervise the day to day delivery of the food and beverage service and team within a specific outlet/conference centre with the objectives of maintaining standards of service; enhancing the customer experience; and controlling operating equipment and stock in line with Company standards.Duties and responsibilities include:Shift Supervision:Put in place staff scheduling and duty allocations to ensure maximum coverageHandle shift briefings / handovers / shift reportsInteract and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc.Manage staff appearance and floor appearance/ functioning of equipment and systems for the outletReport and resolve any issues experiencedManage the control of stock and operating equipment as per SOP for the outletCash-ups at the end of the shiftFood & Beverage Product Offering:Monitor service offering / products and pricing within F&B outlets on the casino floorMake recommendations of improvements to the product and service offeringCompile and co-ordinate the food and beverage promotional calendar for the outletMonitor customer service standards in the outlet and identify any areas of concernConduct maintenance walkabouts for front of house and back of house areasMonitor health, safety, hygiene and environmental elements in the outletMonitor the use and storage of operating equipmentMonitor stock control and operating equipment control processesInvestigate variances / discrepancies and take necessary action to correctConferencing product:Liaises with clientsAttends pre-conference meetingsProvides client with relevant solutions / options for conferencingConduct QA to ensure set-up is in line with client requirementsIs present at functions to ensure execution is in line with client requirementsManages staff appearance and floor appearance/ functioning of equipment and systemsControl and management of stock and operating equipment as per SOPLiaises with Technical to ensure mainten https://www.jobplacements.com/Jobs/F/Food--Beverage-Supervisor-1225936-Job-Search-2-27-2026-1-40-10-AM.asp?sid=gumtree .special-hidden { display: none; }