Introduction Our client is seeking an Expert AI Engineer to join their high-impact IT Hub.
In this role, you will be instrumental in delivering mature and safe AI building blocks, specifically focusing on Expert Chatbots and hardened environments that automate critical conversations within the global group and with its international partners.
As an industry leader, you will integrate nuanced systems and processes to create products based on international best practices.
You will solve complex, escalated tasks that require a deep technical understanding, acting as a final point of authority for the product's engineering standards.
Technical Excellence & Leadership
Observability Mastery: Build and operate the AI Observability platform, thinking deeply about telemetry and failure modes rather than just dashboards. Cloud & DevOps Leadership: Manage platform infrastructure across Azure or AWS, utilizing GitOps and DevOps practices to ensure stability at scale. Data Innovation: Design and implement sophisticated data pipeline solutions to power AI building blocks. Mentorship: Provide high-level guidance to team members and lead team leaders within a fast-paced, agile environment.
Position Details
Contract Dates: 01-06-2026 to 31-12-2028. Location: Midrand / Menlyn / Rosslyn / Home Office Rotation. Level: Expert 8+ years related experience Work Arrangement: 1960 hours per 12-month period with remote and on-site flexibility.
Duties & Responsibilities Key Responsibilities
Building and operating the AI Observability platform Managing Platform Infrastructure Scope and manage platform access management Design and Implement Data pipeline solutions Manage daily platform operations
Who This Role Would Suit
This role is designed for a systems thinker who excels at negotiating complex operational and tactical issues. You are a professional who thrives in an environment where outcomes are complex and require the integration of multiple nuanced systems.
The ideal candidate represents the gold standard for best practices in their region and is capable of leading high-level teams without needing to defer complex tasks to others. If you are motivated by building safe, hardened AI environments that impact a global stage, this expert-level position is for you. I
Desired Experience & Qualification Qualifications & Experience
Expertise: A senior platform or DevOps engineer with profound expertise in observability. Environment: Comfortable operating cloud-native, governed AI platforms while balancing engineering autonomy with strict governance requirements. Technical Fluency: Deeply proficient in agent-based systems and framework familiarity. Knowledge: Recognized as an industry leader capable of representing the product in professional boards.
Essential Skills & Technologies
Cloud Operations: Proven experience with Azure and/or AWS. Observability: Strong background in application observability and telemetry. Development Ops: Mastery of DevOps and GitOps methodologies. Frameworks: Familiarity with AI agent frameworks.
Advantageous Skills
Experience with AI Agent building and configuration. Infrastructure as Code (IaC) skills using Terraform, CrossPlane, or ArgoCD. Data engineering proficiency, including Kafka, ETL processes, and Spark. Previous experience with GROUP systems integration.
Interested? mportant Application Details
Location & Relocation Applicants based outside of Gauteng must be willing to relocate. Please note that relocation to the province will be at the candidate's own cost.
Eligibility & Legal
Citizenship: South African citizens and residents are preferred. Work Permits: Candidates with valid work permits will also be considered. Privacy: By applying, you consent to being added to our database and receiving updates until you unsubscribe.
Application Status If you do not receive a response within 2 weeks, please consider your application unsuccessful.
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