Data Centre Breakfix Engineer [1-year Contract]

Introduction This is a self employed position! This requires having ownership of a registered business!

This 1-year contract role is located between our two South African Johannesburg data centre colocations. The team is based within our Global Technical Operations department here at Mimecast.

The ideal candidate must be a self-motivated and a strong team player. Successful candidates will thrive in a fast paced and agile environment that is regularly evolving.

Duties & Responsibilities

Help to develop global standards and promote best practices in data center operations Introduce process improvements and encourage best practices in datacentre operations Racking of quarterly server deliveries and network equipment Decommission of aging equipment Track server/network assets through deployment lifecycle Maintain accurate reporting and auditing of all assets within the data centers. Regular JIRA ticket management Diagnose server component faults and perform replacements. Provide cross-functional communication with other technical operations groups. Upkeep of data centre equipment records Work with monitoring systems to identify problems Maintenance and configuration of data rack PDUs Participate in conference calls/meetings with team members on a regular basis. Handle incoming and outgoing shipments worldwide Work closely with other 3rd party datacenter remote hands engineers worldwide RMA Management with multiple vendors Assist with tracking data center issues and keeping Mimecast servers in production Send weekly task progression reports

Desired Experience & Qualification

Basic knowledge of Linux, and Windows Operating Systems Good knowledge of Microsoft Outlook, Word and Excel Good knowledge of data centre cabling standards Good knowledge of data centre buildings & critical infrastructure Excellent knowledge of server hardware and troubleshooting Able to lift and or move equipment up to 22.5 Kgs daily, group lifts for 22.5 Kgs or more Candidate must be flexible in visiting either of our US Boston datacentres where needed Strong verbal and written communication skills Ability to prioritize in a complex, fast-paced environment Able to work in noisy environments such as data centers Experience working in a multi-vendor datacentre environment Understanding of out-of-band server communication methods Experience in datacentre hardware deployments and building scaling infrastructure Basic knowledge of Atlassian JIRA/Confluence and Microsoft Sharepoint

Package & Remuneration Full-time 1-year contracting role at R260 per hour, 40 hours per week.