Customer Care Representative

Purpose of the Role: To support the marketing team with the coordination and execution of campaigns and events, assist in content creation, manage communication platforms, and contribute to initiatives that drive brand awareness and revenue growth.Key Responsibilities Include but Are Not Limited ToAssisting with planning and executing marketing campaignsSupporting brand events during office hours and some weekendsProviding input on email and social media contentLiaising with stores and customers, including complaint handlingManaging social media communitiesCoordinating product giveaways and promotionsTracking customer requests and escalating as neededConducting market and competitor researchPreparing reports from campaign and sales dataCollaborating on promotional material designCreating content including videos and product postsOrganising promotional activities and launchesProviding general admin support and ad hoc tasks CriteriaMinimum 2 years marketing experienceExperience in ecommerce and digital platformsStrong communication and customer service skillsAbility to multitask under pressureProficient in MS Office; basic Adobe knowledge beneficialReliable and accountable work ethicInterest in cooking and baking advantageousOrganised, proactive, and team-orientedDrivers licence and own transport advantageous https://www.executiveplacements.com/Jobs/C/Customer-Care-Representative-1263972-Job-Search-02-25-2026-00-00-00-AM.asp?sid=gumtree .special-hidden { display: none; }