COMMERCIAL MANAGER

Introduction My Client is a 25-year-old South African-based international fruit export company with a fast-growing international clientele and customer service reputation. The company has offices in Cape Town, Groblersdal and Dubai. A vacancy exists for an experienced Commercial Coordinator in the Cape Town (Durbanville) office. The opportunity exists to grow into the sales and marketing team, even though you will have limited exposure in actual sales, the commercial control department acts as a support system for the sales team.

Duties & Responsibilities

Attend in person, virtual and telephonic client meetings, take notes and summarize orders, requirements and programs into the central database and software system. Join and follow all commercial whatsap groups, update all current and new client purchase orders into the software system. Attend to all client inquiries related to orders, stock, logistics, labels and documents. Receive all new business inquiries either directly or from sales, send the new buyer application form, and when approved the client information sheet, credit insurance application and loading new clients into the software system. Update the client database with current clients as well as all new inquiries. Analyse historic sales data to provide sales department with accurate intelligence. Receive the weekly and daily sailing schedules, save to onedrive, print and provide hard copies to all marketers. Mark the weekly target vessels per trade, summarize in the software system, provide and update forecasted volume to logistics. Receive the Freight costing per destination and update the rates in the marketing cost folder and software system as well as provide a hard copy to the marketers. Summarize all seasonal shipment programs per client and destination and update / keep current against the actual loaded volumes. Provide all clients with a weekly shipment report and update after every new shipment has been executed. Receive and file purchase orders into the central system and software and on a weekly basis provide procurement with a summary of the following weeks’ orders in order to create provisional packing allocations for all purchase orders. Draft the weekly packing instructions according to the allocations of point 12. Finalize the weekly draft packing instructions after input from sales department. Send all special market and labels to pack houses as per the packing instructions. Follow up with clients to receive draft special labels, import permits and shipping instructions. Every day do a manual stock vs software stock comparison and action corrections as well as red flag old stock. Daily check the packed stock vs ordered stock and follow up with procurement and/or pack houses which orders are being packed or not as well as the progress thereof. Action corrections and/or adjustments between different pack houses to ensure timely completion of orders. Allocate the packed stock to a target vessel by means of pre-allocations and create the loadout instructions when packed stock are ready for shipment. Update and keep current all client fixed programs by updating new purchase orders and marking the executed orders in the software and onedrive excel sheets. Receive shipping summaries from Producer Ally and flag all deviations and/or changes to clients. Receive the weekly PPECB and Agrihub loading statistics and summarize into the Impala format sharing with all relevant departments. Assist sales and finance to create and update shipping forecasts to all relevant service providers. Update sales prices in the software system after every shipment or shipping allocation. Travel abroad to attend trade shows and client meetings. Travel to local production areas to visit pack houses with procurement and sales, in order to forge close working relationships with pack house and farm managers as well as administrators. Manage labelling of stock for special markets per pack house per packing instruction per order/program. After submitting packing instructions liaise with procurement team to see who is packing which orders the following week. Stock forecast vs confirmed orders. Assist Marketing, finance and QC teams with claims process and credit notes for account settlements per grower. Assist Marketing and finance with any price and fruit spec queries from clients. Assist Marketing with the administration of LC documents for all Bangladesh shipments. Provide fixed price producers with weekly mates and prices. Send price quotes to your allocated clients, receive purchase orders and hand over to the sales team and procurement team for allocation and execution.

Desired Experience & Qualification  

Completed BCom Logistics/Supply Chain or relevant degree. Minimum 2 years of experience in a logistics and or marketing related role, ideally in an international import/export environment. Excellent MS Office skills. Excellent time management and planning skills. Strong eye for detail and analytical. Humble, flexible and honest. Critical, accurate and quality oriented. Thorough understanding of logistics and supply chain management. Fluent in Afrikaans and English