Cleaning Contract Manager

Description The Main Purpose of the jobThe successful applicant will be responsible for managing all subordinate staff in integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include managing operational costs, providing operational support, oversee client services, training, audits, and industrial relations related issues in a hospital environment. Education and ExperienceMinimum 5 years’ cleaning experience specifically in a hospitality environmentExperience in highly commercial and sensitive markets is compulsoryPeople management experienceProject Management experience in cleaning would be an advantage Computer literateValid driver’s license with own vehicle will be preferable Knowledge, Skills and CompetenciesKnowledge of the Hospitality cleaning sectorKnowledge of South African and industry-specific lawsKnowledge of MS Office; specifically Excel and WordKnowledge of HSEProactive approach and attention to detailProfessionalVery good customer service skillsVery good management skillsExcellent communication skillsAbility to manage and ensure cost remain within the budget and promote costs saving where achievableAbility to draft, extract and analyse reportsExcellent interpersonal and leadership skillsSound administration skillsAbility to adapt to a changing environment and prioritise effectivelyAbility to work flexible hours when required Key areas of responsibilityOperational coordination of Soft Services; ensuring that the standard of service received from external contractors is aligned with Client’s and business’ requirementsEfficient SLA management and proactively engage with clients to build long-term, profitable relationshipsEffective and efficient people management ensuring a high performing teamManage environmental safety in line with the client and business strategy Package & Remuneration Market Related About Us Welcome to Empact

With over 30 years of experience in South Africa and a range of seasoned professionals, Empact Group is a partner that you can count on. We specialise in providing quality food services and support solutions in catering, cleaning, hygiene and pest control. Empact Group aims to create a positive impact with our expertise that is as vast and varied as the needs of our clients. Our teams put all of their knowledge and experience into delivering professional bespoke solutions whilst providing services of the highest standard. We give you absolute quality every-single-time. We design and implement innovative service solutions to ensure that our clients can concentrate on their core business, knowing that all other activities are being managed in the safest and most cost-efficient manner. This is all underpinned by an intrinsic Health and Safety culture which has been honoured and developed by working with some of the world’s most demanding clients, including oil and energy companies in remote or difficult environments. We envision ourselves to be the African market leader in contract food and support services. We pride ourselves on doing our job so that you can do yours better.

 

Our Transition

As of March 2019, Compass Group Southern Africa has been changed to Empact Group. Thebe Investment Corporation (Pty) Ltd (TIC), unconditionally acquired the shareholding of Compass Group Holdings PLC in Compass Group Southern Africa. TIC now owns the entire shareholding in CGSA and its subsidiary companies including Supercare Cleaning and Supercare Hygiene.