CCTV Operator - Cape Town (Talent Pool)

Description Dis-Chem Pharmacies require a CCTV Operator for their Cape Town Region. You will be required to Render a security service in terms of the Private Security Industry Regulations Act 56 of 2001 as amended for the Dis-Chem Group that meets Dis-Chem’ security requirements to protect assets, property, and staff by creating a safe and secure environment. To identifying signs of criminal activities or disorder by observing CCTV surveillance footage and investigating disturbances while adhering to legislation relevant to the industry and best practice.Minimum Requirements…Essential:Grade 12 / MatricGrade C accreditation with the PSIRAA minimum of 1-3 years CCTV control room experience in a warehousing/distribution center environmentAt least 1 year CCTV control room experience in a pharmaceutical warehousing environment and Hikvision experienceAdvantageous:At least 2 years CCTV control room experience in a pharmaceutical warehousing environment and Hikvision experience Job Specification:Be vigilant and alert of surroundings to identify suspicious activities and inform Security Guards according to Dis-Chem standard operating procedures.Monitor and control access to the premises by documenting and regulating entrance into the site by vehicles or pedestrian’s access points to allow entry only to individuals with the correct authorization.Investigate and report signs of damage or unlawful entry as it occurs to management and act accordingly in the best interest of protecting Dis-Chem assets.Be professionally courteous and friendly, approachable, and willing to help others when receiving guests, customers, and employees.Protect the property and assets of the business from all dishonest persons, action or any acts of malicious behaviour that could result in the company suffering loss.Be always present at your post when on duty.Practice good customer service relations for all Dis-Chem internal and external customers.Report any unusual or suspicious behaviour by staff, customer, or suppliers.Opening and closing procedures-to be present observant and vigilant at the opening and closing of the site.Monitor surveillance CCTV footage in and around the distribution centre according to Dis-Chem standards.Monitor the alarm systems and or video cameras and operate detecting/ emergency equipment when needed.When working during the night or alone e.g., after hours render on-going surveillance of the premises by patrolling the grounds and using closed-circuit camera monitoring or alarm systems to detect and investigate suspicious activities to ensure that only legal entrance to the premises is maintained.In emergency situations provide assistance to the emergency teams e.g., alert first responders, clinic sisters, managers etc.Maintain order during evacuation procedures and at assembly points by providing exact directions or decisive actions to ensure the safety of lives and property by preventing stampedes and breakdown of law and order or illegal entrance to the premises.Offer on-going security advice and safety warnings and tips to ensure that all security and safety precautions are adhered to.Be vigilant - watch out for any suspicious activities that may mean a breach in security measures that have been put in place on the site.Interpret quickly whatever is seen and act accordingly.Respond quickly and correctly during crisis - be alerted to avoid being caught unaware.Know how best to respond to various dangerous situations according to industry and Dis-Chem standard operating procedures.During some very dangerous situations (such as armed robbery attacks or assaults with deadly weapons), waste no time in calling the police to prevent loss of lives or property.Take accurate notes of unusual occurrences and daily activities.Enforce rules and regulations to prevent criminal activity before it happens.Perform special duties - receive phone calls, respond to text, and email messages, and run vital errands for the department according to Dis-Chem and industry standard operating procedures.Maintain and complete all registers and occurrence books.Conduct legal and ethical investigations in line with Dis-Chem s standard operating procedures.Implement and ensure adherence to loss prevention policies, procedures, and best practices.Implement strategies to minimise financial losses caused by factors such as theft, accidents, injury and/ or vandalismConduct audits as per business requirements and act accordingly.Adhere to Dis-Chem Policies and Standard Operating Procedures.Adhere to Health and Safety rules and regulations.Adhere to Dis-Chem Uniform and personal appearance policy.Competencies:PSIRA knowledge.Business AcumenCommunication skillsInterpersonal skillsRecognises the need for procedures and follows relevant procedures.Computer skills – Microsoft Office: Word, Excel, PowerPoint, Outlook, CCTV.Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.Self-Management SkillsSpecial conditions of employment:Occasional Overtime and on standbySouth African CitizenMIE, clear criminal and creditDriver’s license and own reliable transport Remuneration and benefits:Market related salaryMedical aidProvident fundStaff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity and Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities. Package & Remuneration Market Related About Us The Dis-Chem Group is South Africa’s fastest-growing pharmaceutical retail group with operations in South Africa, Botswana and Namibia. The group was founded in 1978 with one store in Mondeor, south of Johannesburg and has since grown to over 200 stores to date. Our Head Office is based in Midrand, Johannesburg, and we employ over 18 500 full-time and part-time employees. We believe that in today’s dynamic and continuously changing world, our human capital is what differentiates us from our competitors. We give our employees training to ensure that they have the greatest possible support to do their work and develop themselves as individuals. Our strategy is built around our pharmacy first approach, which means that we have a Dispensary in all of our stores to service our customers at any time when they enter a Dis-Chem Pharmacy store. As a leading specialist in beauty, healthy food, sport supplements, health and well-being, we offer the widest ranges in these categories and expert advice. The brand is synonymous with excellent customer service, and we pride ourselves in being a destination discount brand following an Everyday Low Price (“EDLP”) strategy. In 2016, Dis-Chem was listed on the Johannesburg Stock Exchange. The Group is still managed by its founders, Ivan and Lynette Saltzman being the Chief Executive Officer and Managing Director respectively. We have been rated as the country's best pharmacy chain by Professional Management Review and voted as the Best Pharmacy, Best Medical Supply Store and Best Health Store in The Star Your Choice and Pretoria News Readers Survey. In 2020, the Group was recognised as the winners of the Best Pharmacy, Best Health Shop and Best Toiletry Store in The Star’s Readers’ Choice Awards. Furthermore, we were voted as the coolest Health and Beauty Specialist in the 2016/2018 Sunday Times Generation Next Awards. In 2014, we were the recipient of the Leisure Options Readers Awards and voted the best pharmacy brand by Readers Digest SA. Our social responsibility programme is managed through the Dis-Chem Foundation. The Foundation aims to provide care and support to improve the lives of individuals while relieving the burden on communities, family and friends.