Business Analyst

Introduction Picup, a last-mile delivery and technology-focused company, powered by a scalable crowd-sourced driver network, seeks an insight-driven Business Analyst to support continuous improvement by delivering operational reports and insights, identifying opportunities for optimisation, and assisting with testing and implementing cost-saving initiatives. As the Business Analyst, you will be responsible for optimising internal and external processes as well a supporting all senior management with ad hoc analysis. Duties & Responsibilities Process Improvement:• Logistics Network studies to determine optimal logistics strategies, resource requirements, and cost benefits.• Logistics driver planning based on client forecasts – build a driver planning tool• Logistics simulations and model building to determine the impact of proposed change initiatives on service levels and cost.• Data analysis to determine key trends which drive inefficient use of resources and cost.• Using data and metrics, both internal and external (market) to make decisions• Investigate internal processes to identify areas of waste and ways of improving.• Streamlining and automating administrative processes.• Ensure compliance with regulations and standards in logistical operations• Directly contribute to client projects by analysing current systems and processes and making recommendations on improvements.• Evaluation of all projects. Reporting:• Standardising, updating and where possible automating reports.• Building accurate KPI and activity reports with the aim of measuring resource performance and identifying areas of concern,• Communicating and presenting reports. General:• Interaction with team members, operational and contact centre personnel.• Preparation of business proposals and presentations.• Tasks could include the following (project / responsibility dependent):• Data analysis and reporting (MS Excel, MS Power BI, and SQL)• Process mappingAd-hoc:• Ad hoc analysis, queries, and business support• Analyse resource data, identify and investigate any irregularities and provide relevant information to stakeholders Desired Experience & Qualification • Matric (Grade 12)• BEng Industrial (Preferred) or BCom Logistics/Supply Chain• 5 -7 years’ experience in Supply Chain /Logistics-related business or commercial field (Non-negotiable)• Advanced knowledge of MS Excel• Intermediate knowledge of Power BI• Basic SQL knowledge or any other programming language Competencies:• Results driven• Emotional intelligence• Business acumen• Leadership• Communication• Decision-making• Resilience and stress tolerance• Planning and scheduling• Negotiation skills• Risk management• Continuous Improvement• Data Analysis• Logistics• Microsoft Excel• Modelling• Power BI