Beauty Salon Receptionist

Introduction Join a leading luxury beauty destination renowned for delivering exceptional client experiences, advanced skin treatments, premium nail services, and outstanding customer care.

We are seeking a service-oriented Front Desk Assistant, this is an exciting opportunity to build a long-term career within a progressive, high-end beauty and wellness business.

 

As the first and last point of contact for every client, you will play a key role in delivering a seamless five-star experience while supporting the day-to-day operations of the clinic. This position is ideal for someone who enjoys a fast-paced luxury environment, enjoys building lasting client relationships, has a flair for retail sales, and is passionate about the beauty and wellness industry.

 

The ideal candidate is confident, well-presented and highly organised. Creativity and an interest in social media content creation are highly valued, along with a genuine desire to learn, grow, and contribute to the continued success of the business.

 

Please note: Only candidates with previous reception experience within a luxury beauty salon, day spa, aesthetic clinic, or premium hospitality environment will be considered.

 

Duties & Responsibilities KEY RESPONSIBILITIES:  

Welcome every client warmly and professionally, ensuring an exceptional luxury experience from arrival to departure. Manage appointment bookings, confirmations and client communication via phone, WhatsApp and email. Prepare and serve refreshments to clients. Process payments and complete daily cash-ups accurately. Recommend treatments, retail products and current promotions. Assist with maintaining an immaculate reception and retail area. Support therapists to ensure smooth client flow throughout the day. Assist with stock receiving, merchandising and inventory management. Capture behind-the-scenes content, treatment videos and photos for social media. Assist with creating engaging Instagram and Facebook content, including Stories, Reels and posts. Support the implementation of salon marketing campaigns, promotions, events and product launches. Encourage clients to leave Google reviews, tag the company on social media and participate in in-salon promotions. Work closely with management to continually enhance the client experience

 

Desired Experience & Qualification APPLICATION REQUIREMENTS:

Previous reception experience in a luxury beauty salon, aesthetic clinic, spa or premium hospitality environment is essential. Exceptional customer service skills with a genuine passion for people. Well-presented, impeccably groomed and professional at all times. Outgoing, confident and positive personality. Excellent verbal and written communication skills. Strong organisational and multitasking abilities. Comfortable using booking software, computers and Microsoft Office. Reliable, punctual and trustworthy. Retail sales experience will be highly advantageous. A passion for social media, photography, content creation and marketing is highly desirable. Familiarity with Instagram, Facebook, Canva and basic video editing will be an advantage. Own reliable transport.

Working Hours HOURS: The clinic operates 7 days a week. Employees work on a shift roster, with a 5-day work week.

Interested? TO APPLY:

Send your updated CV along with copies of your relevant qualifications to info@beauticianandphysician.com